There is a new coined term in the market today which is gaining more and more traction - self-service technologies. What this essentially means is you, the customer, are able to access services independent of any direct involvement with a direct service employee. These self-service technologies are replacing many face-to-face service interactions with the intention to make service transactions more accurate convenient and faster.
We see this technology well-used in banking, telecommunications and even your local grocer. The demand now is to be able to access our information, pay bills, update contact information and even book holidays at a time that is convenient for us. This is true for managing your strata titled property.
Whether you live in a strata property or own an investment in one, it’s only natural that you would like to have an interest in the various matters being handled on your behalf. In the past these channels of communication between owners, onsite building managers and strata managers could sometimes be slow or hampered by snail mail or everyone playing phone tag. Luckily the strata industry has now become revolutionised to make owning a strata property so much easier to manage. Using a good online system you are now able to have access to everything you need online whenever you need it 24 hours a day, 7 days a week.
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